Can You Get Your Head In The Cloud?
Can you and fellow participants manage the IT services of a global business over a busy 28-day period? Will you overcome the communication issues of company silos and geographically dispersed offices to meet the demands of an ever-fluctuating market? The key to success is to master the art of cloud computing. Enter the virtual world of this chaotic scenario and see if you can put what you know about cloud computing into practice.
Serious game simulations place participants inside a realistic, exciting, virtual world and task them with a series of challenges. It is a risk-free environment, a face-to-face learning arena, and an engaging, interactive classroom where a business concept is brought to life.
Cloud computing is such a concept, and is one that is now a crucial part of any business wanting to survive and thrive in an economic climate that demands IT services deliver more for less, and requires businesses to innovate and change. However, while cloud computing creates an irresistible value proposition, it also brings confusion and concerns. The hype around the cloud has brought the topic of infrastructure to the forefront of both technical and business discussions, creating pressure on IT to deliver cloud solutions in the short term. IT organisations need to understand how to safely leverage the cloud to transform into a provider of agile and efficient services, while minimising risk.
This simulation allows participants to experience first-hand the benefits and challenges of cloud computing. It will enhance their understanding of a complex concept that might otherwise be hard to fathom if just read about in a textbook.
The game tackles the business impact of fluctuating demands on global IT organisations and accelerates understanding of the elasticity and cost benefits offered via the utilisation of private, public, and hybrid clouds, and virtualisation technology.
What Does The Cloud Computing Simulation Involve?
Participants will be given a series of challenges and problems, spread across three rounds in interactive, face-to-face workshops:
Participants have to manage the IT services of a global business over a busy 28-day period, where demand fluctuations for services immediately become evident. Marketing campaigns and other demand drivers create peaks in opportunity, which participants struggle to meet with the existing silo-based, geographically dispersed infrastructure. Inevitably, business demands cannot be met and chaos and panic sets in. Opportunities are lost, revenues are impacted and customer faith is shattered. The cloud planning process is then kickstarted with a comprehensive review session. Questions that are addressed include:
Participants can use best practice to help drive fact-supported choices on which services to build or cloud-source, which cloud services to use when, and to orchestrate how it all comes together – internal and external, virtual and physical.
Participants are challenged to manage IT services during another busy 28-day period. They will see business results vastly improve by deploying a global private cloud and pooling internal capability. By designing and implementing an internal cloud model that leverages the existing infrastructure and software investment, opportunities are met and superior service levels are delivered, ensuring optimal utilisation of underlying resources. Revenues significantly increase and customer satisfaction levels are on the rise. The cloud planning process continues with a second review session.
Participants experience their most significant challenge to date, with the introduction of extreme peaks of demand. However, correctly deploy public cloud infrastructure and they will see it will support the growth of capacity requirements in line with demand, lower capital expenditure and optimise utilisation. A final review session summarises the day’s events and allows the participants to relate the key findings of the day to their own organisations.
Join the next online instructor-led ITIL 4 Foundation course on 31st January and receive a 10% discount with code ITIL4Jan10.