ITIL® 4 Foundation E-learning

ITIL® 4 Foundation E-learning

Course details

Type of training: e-Learning
Duration: 1 year
Training costs: £ 429 + VAT

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ITIL 4 Foundation is now available on our brand new Pink Portal.

Our ITIL 4 training takes you through a more evolved view of a Service Value System, which provides a holistic end-to-end picture of what it really means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps.

• Get your ITIL 4 Foundation at your own pace
• one year of access
• Fully accredited
• Includes quizzes, exercises, study guides.
• Tutor support available via email
• Exam voucher

The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System.
This Foundation level course is the first course to be introduced by AXELOS in the new ITIL 4 certification scheme. The Foundation course is a mandatory requirement for all other levels.

The training is delivered through our new Pink Portal.

The course

Pink Elephant is globally accredited to provide ITIL education for the certification program. The organisation is accredited by the PeopleCert

Target group

The training ITIL® E-Learning is designed to provide insight into the basic processes of , understanding, and is therefore especially suitable for:

Anyone looking for IT Service Management education and an understanding of how to provide business value. Also anyone who is looking to upgrade their ITIL v3 certification and knowledge.


ITIL® 4 Foundation Certificate

Prior knowledge

There are no mandatory prerequisites.


1 year. -

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The course covers 6 modules which feature lessons covering ITIL terminology, structure, concepts and processes. Includes study guides and quizzes and a memotrainer.

Module 1: Key Concepts of Service Management
Module 2: The Guiding Principles of ITIL
Module 3: Service Management and Value
Module 4: ITIL Practices Introduction
Module 5: ITIL Practices Deep Dive
Module 6: Course Recap and Exam Preparation

Examination requirements

Exam duration: 60 minutes
Exam format: closed book, multiple choice
Exam delivery: online, webcam proctored.
Pass mark: 65% (26/40 questions)

The exam voucher is provided at the start of your course and is valid for 1 year from purchase

You will then receive a separate e-mail with an exam voucher. With this exam voucher, you can log in to the exam institute and take the exam online (on your laptop with webcam) at your desired time and location.

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Cost & Packages

Description Cost
Training costs £429 + VAT


Pricing is excluding VAT.
E-learning courses provided by through our Pink Portal.
ITIL® is a registered trademark of Axelos Ltd.

The exam voucher is provided at the start of your course and is valid for 1 year from purchase

ITIL® 4 Managing Professional E-Learning Bundle

Access all the ITIL 4 e-learning courses that form the ITIL 4 Managing Professional stream in one place with 365 days of access and the exams included.

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