Planning Protection & Optimisation E-Learning Planning Protection & Optimisation E-Learning General Programme Pricing Reviews Course details Type of training: e-Learning Duration: 60 days Training costs: £ 750 Register directly download brochure Our customer rating Trainer Kate Hamblin +44 0118 324 0620 Send an Email Contact Us Service Management ITIL® (Information Technology Infrastructure Library) is the most widely accepted approach to IT service management best practice. ITIL® is a Registered Trade Mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved The course • Study online at your own pace • 1 year of access • Fully accredited • Includes videos, quizzes, exercises, study guides and official syllabus and sample exams • Exam Voucher • Tutor support available via email • Exam value: 4 ITIL credits Target group The training ITIL® E-Learning is designed to provide insight into the basic processes of Service Management, understanding, and is therefore especially suitable for: Capacity ManagersAvailability ManagersIT Service Continuity ManagersDisaster Recovery managersIT Security ManagersIT Risk ManagersAny IT professional involved with the processes:Capacity ManagementAvailability ManagementIT Service Continuity ManagementInformation Security ManagementDemand Management Knowledge Objective Build a tactical Availability and Capacity plan to support IT Strategy and Service Portfolio investment and implementation decisions Move IT Service Continuity from a sporadic project to an embedded process approach Integrate Information Security Management into the full Service Lifecycle Move Risk Management from a reactive audit perspective to a proactive strategic planning process Use technical capacity and availability data for Service and System planning and reporting Certification ITIL® Intermediate Certificate in Planning Protection & Optimisation Prior knowledge ITIL® Foundations Duration 60 days. - Read More Collapse Programme Course Contents • 8 Modules, divided into easy to absorb lessons • Study duration: 30 hours mandatory study, also 12 hours self-study with the Service Design and Service Strategy core volumes is recommended Topics include: • Introduction to Planning, Protection and Optimisation • PPO processes: o Capacity Management o Availability Management o IT Service Continuity Management o Information Security Management o Demand Management • PPO roles and responsibilities • Technology and implementation considerations • Preparing for the exam To order your license on-line please select a start date in the timetable and complete the course booking form. The licence will start from the date you receive your login and password. Examination requirements This course prepares participants for the examination leading to the ITIL Intermediate Certificate: Planning Protection & Optimisation. The 90-minute exam consists of eight multiple choice, scenario-based, gradient scored questions. A passing mark of 70% is required to receive your certificate (4 ITIL credits). Read More Collapse Cost & Packages Description Cost Training costs £750 Packages Pricing is excluding VAT. E-learning courses are provided ITSM Zone ITIL® is a registered trademark of Axelos Ltd.