VeriSM™ Foundation e-learning

VeriSM™ Foundation e-learning

Course details

Type of training: e-Learning
Duration: 1 year
Training costs: £ 449 + VAT

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VeriSM™ helps organisations understand and respond to the challenges of service management in the digital age. It creates a service management model in which all of the organizations’ capabilities and responsibilities are deployed in the delivery of superior service.

The International Foundation for Digital Competences (IFDC) has developed VeriSM™ – a service management approach specifically tailored to support organizations to help them succeed in the world of digital services.

The VeriSM™ model puts digital thinking first allowing you to deliver the right product or service at the right time:

The course

VeriSM Foundation is for anyone who works with (or wants to work with) products and services enabled by technology. It’s an ideal entry level for those wanting to work in IT, service management or with digital services.

Target group

The training VeriSM™ is designed to provide insight into the basic processes of , understanding, and is therefore especially suitable for:

Service Desk teams
IT professionalss

Knowledge Objective

  • Driving internal engagement and making changes that matter to the customer
  • Delivering new service management and product development practices that put your business first
  • Implementing service management which adds value to your business, making you more valuable in the marketplace
  • Being part of a growing community
  • Being a sought after pioneer in delivering service management for the digital age

VeriSM Foundation Certification

Prior knowledge

There are prerequisites for this course.


1 year. -

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After you have registered for the VeriSM Foundation e-learning, you will receive a confirmation e-mail and a separate e-mail with login details for our online learning environment. Here you follow the e-learning and practice for the exam. You have unlimited access to the material for one year.

The exam voucher is provided at the start of your course and is valid for 1 year from purchase

Examination requirements

40 questions
26 marks required to pass (65)
60-minute duration

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Cost & Packages

Description Cost
Training costs £449 + VAT


Price is excluding VAT.

The exam voucher is provided at the start of your course and is valid for 1 year from purchase