VeriSM™ Foundation e-learning

VeriSM™ Foundation e-learning

Course details

Type of training: e-Learning
Duration: 1 year
Training costs: £ 399

Register directly download brochure
Our customer rating

VeriSM™ helps organisations understand and respond to the challenges of service management in the digital age. It creates a service management model in which all of the organizations’ capabilities and responsibilities are deployed in the delivery of superior service.

The International Foundation for Digital Competences (IFDC) has developed VeriSM™ – a service management approach specifically tailored to support organizations to help them succeed in the world of digital services.

The VeriSM™ model puts digital thinking first allowing you to deliver the right product or service at the right time:

The course

VeriSM Foundation is for anyone who works with (or wants to work with) products and services enabled by technology. It’s an ideal entry level for those wanting to work in IT, service management or with digital services.

Target group

The training VeriSM™ is designed to provide insight into the basic processes of , understanding, and is therefore especially suitable for:

Managers
Service Desk teams
IT professionalss

Knowledge Objective

  • Driving internal engagement and making changes that matter to the customer
  • Delivering new service management and product development practices that put your business first
  • Implementing service management which adds value to your business, making you more valuable in the marketplace
  • Being part of a growing community
  • Being a sought after pioneer in delivering service management for the digital age
Certification

VeriSM Foundation Certification

Prior knowledge

There are prerequisites for this course.

Duration

1 year. -


Read More Collapse

Programme

After you have registered for the VeriSM Foundation e-learning, you will receive a confirmation e-mail and a separate e-mail with login details for our online learning environment. Here you follow the e-learning and practice for the exam. You have unlimited access to the material for one year.

Once you have completed all the material and are ready for the exam, send an email to info@pinkelephant.uk and indicate for which course you want to take the online exam.

Examination requirements

Multiple-choice
40 questions
26 marks required to pass (65)
Closed-book
60-minute duration

Read More Collapse

Cost & Packages

Description Cost
Training costs £399

Packages

Price is excluding VAT.

VeriSM foundation E-learning course provided by through our Pink Portal.