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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.

Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.

Digital Transformation: Part 10 – Acceleration

Organisations are speeding up their digital transformation efforts, a wise decision considering COVID-19 exposed flaws in many operating models. The integration of technologies like AI, ML, RPA, and Agile methods is increasingly essential. However, successful digital transformation requires… read more

Digital Transformation: Part 9 – A Necessary Disruption

Digital transformation is the foundational change in how organisations deliver value to customers. However, it carries significant challenges and risks, and like many large-scale change programs, is more likely to fail than succeed. Common obstacles include poor leadership,… read more

Digital Transformation: Part 8 – Start With People

Digital transformation starts with people, not technology. For success, it’s crucial to gain employees’ buy-in, ensuring they are open to adopting new technologies and methods. Organisational culture plays a significant role in determining success. Therefore, planning digital transformation… read more

Digital Transformation: Part 7 – Restarting

Organisations are strategising for survival and future competitiveness, offering a prime opportunity for IT to lead business transformation. With a renewed focus on the value of technology—especially in light of Covid-19 disruptions—leaders can now restart paused transformation programmes…. read more

Digital Transformation: Part 6 – Cost Optimisation

In the post-Covid landscape, organisations are revisiting survival strategies while positioning for future competitiveness. The pandemic highlighted technology’s crucial role in business continuity and transformation, with an increased focus on how tech and data capabilities drive performance. Now,… read more

Digital Transformation: Part 5 – Before Making Cuts

As businesses face revenue shortfalls, many will need to revisit their costs and make budget cuts for 2021. While it’s tempting to cut high-cost items like staffing or vendor contracts, it’s critical to fully understand the impact these… read more

Digital Transformation: Part 4 – Anticipated Benefits

Is your company seeing the tangible benefits of Digital Transformation? Although it’s been a key business agenda item for years, expecting immediate results from digital investments within the same financial year isn’t always realistic. Different departments often define… read more

Digital Transformation: Part 3 – Positive First Steps

If your organisation claims to be advancing its digital strategy but you’re not feeling the increased workload, something may be off. A successful digital transformation starts with visible senior leadership and HR engagement, discussing cultural shifts and new… read more

Digital Transformation: Part 2 – Uncertainty and Change

Many organisations have long-term visions but often lack clear strategies to achieve them. Even without an aligned IT strategy, technology teams must continue to progress by improving processes and adopting new technologies, using frameworks like ITIL’s ‘Plan, Do,… read more

Digital Transformation: Part 1 – Respond, Recover, Reimagine

As organisations emerge from the challenges of COVID-19, the focus now shifts to preparing for future disruptions like pandemics and geopolitical events. By leveraging digital transformation across the stages of ‘Respond, Recover, Reimagine’, businesses can enhance resilience, agility,… read more