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Pink Agile Framework
“Working agilely is about combining the knowledge and skills in order to achieve collectively a successful end result. In our case, things worked out so well that we started to consider the people of Pink Elephant as colleagues rather than as the hired party.”
Companies that have switched over to Agile know that this methodology brings about a drastic cultural transformation within the organisation. Old organisational conventions need to be abandoned and the new ways adopted to manage the organisation.
Agile is just a collective term for various different methodologies that have many elements and terms in common. Scrum is the best-known Agile method, but, although it is very suitable for software development, it is less suitable for other departments within organisations, like Sales, Marketing, Finance and Management. Outside of software development, DSDM (Dynamic Systems Development Method) is often used as a methodology. Unlike Scrum, this method has been designed to work with a variety of projects. Eventually, though, every company is free to choose a suitable Agile methodology and to implement it at their own discretion, depending on the situation. Agile is not a method, so everyone can decide for themselves which tools they want to use from the available methodologies.
In 2012, Pink Elephant switched over to Agile and developed its own methodology that is used both within the organisation and in the interaction with clients: the Pink Agile Framework. This method consists of a combination of elements of DSDM and Scrum. Simply put, DSDM is used for project management purposes, whereas Scrum is used for software development purposes. Therefore, the Pink Agile Framework stands for an end-to-end Agile approach that can be used in the entire organisation, from Marketing and Sales to Software Development and Management.
Case studies
Growth powered by Pink Elephant’s SIAM IT Service Desk
Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...
Bespoke Customer Service training programme for GTT
Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones. Find Out More about Customer...
AON optimises ITSM and UX
Aon PLC, a leading British-American multinational professional services firm, offers a wide range of financial risk-mitigation products, including insurance, pension administration, and health insurance plans. To continue delivering exceptional service across its global operations, Aon sought to transform its IT Service Management (ITSM) practices and enhance the user experience. The...