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Pink Elephant

ServiceNow with PINK

Technology

Products

At Pink Elephant, we help organisations unlock the full potential of ServiceNow to streamline IT Service Management. We automate workflows and deliver better customer and employee experiences. As a trusted ServiceNow partner, we combine decades of ITIL® expertise with hands-on implementation and support. This ensures your investment in ServiceNow drives measurable business value.
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Whether you’re looking to improve incident and change management, enhance customer service, or create end-to-end workflow automation, our specialists guide you through every step. We assist from design and configuration to ongoing managed services and training.

ServiceNow Products

  • IT Service Management: ServiceNow ITSM will serve as the core of a comprehensive business ecosystem. It integrates all your IT service processes and procedures into a single, unified dashboard.
  • Customer Service Management: Optimise your customer service teams by equipping them with essential data. This ensures customer satisfaction and drives business success.
  • HR Service Delivery: ServiceNow HR Service Delivery (HRSD) enhances employee satisfaction and boosts productivity. It fosters a sense of value within your organisation.
  • IT Operations Management: Providing a clear breakdown of your costs. This enables you to identify savings opportunities and hold stakeholders and suppliers accountable when necessary.
  • IT Asset Management: ServiceNow Asset Management monitors the financial, contractual, and inventory details of hardware, devices, and non-IT assets throughout their lifecycle. It enables you to optimise hardware, software, and cloud costs while mitigating risks.
  • Strategic Portfolio Management: Leverage ServiceNow SPM to effectively manage and analyse projects across your organisation. Gain complete visibility to assess outcomes against your objectives.

See what ServiceNow  costs for your organisation

Tell us how many licences you need and which platforms you are weighing up. You get an indicative total cost of ownership straight away.

Why choose Pink Elephant as your ITSM partner?

Vendor agnostic

ServiceNow, Halo, Ivanti and Freshworks.

Managed Services

Implementation and Consultancy services, 24/7 support, integration specialists, health checks, solutions and more.

Managed Platform

Our scalable, fully managed best practice ServiceNow platform drives down cost and drives up ROI.

Professional Services

PinkVERIFY, process design, custom development, and more.
Get more from your ITSM investment.

Speak to one of our experts for free, vendor-neutral advice and find the solution that fits your organisation's needs and budget.

PinkVERIFY®

ServiceNow has received a Pink Verify Certificate for 18 processes.

PinkVerify is an internationally recognised IT Service Management tool suite assessment service. PinkVerify is Pink Elephant’s ‘seal of approval’. When you see this sign displayed against a particular ITSM toolset, it means the tool has passed a rigorous assessment by Pink Elephant’s experts, against various ITSM frameworks.

Since its launch by Pink Elephant in 1999, the initiative has aimed to:

  1. Provide IT practitioners with a quick checklist of tools aligned with ITSM best practices.
  2. Offer software vendors independent verification of their tools’ compliance with ITSM best practices.

For a full description of PinkVerify go to: www.pinkelephant.com/PinkVerify

ISO/UKAS certification
ISO 27001 certification
Cyber Essentials certification
Government Commercial Agency supplier
4.8 / 5VerifiedCustomer Feedback

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