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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
ITIL Process Design: How Pink Elephant Can Help You Create an Effective ITIL Process
ITIL process design is a strategic investment for organisations aiming to optimise their IT Service Management (ITSM). ITIL is the most widely...
ITSM Maturity Assessment
Why Conduct an ITSM Maturity Assessment? Evaluating the maturity of your IT Service Management (ITSM) processes is crucial to ensuring they continuously...
ITSM Process Design: How Pink Elephant Can Help You Create an Effective IT Service Management Process
ITSM process design is a crucial element in driving efficiency and productivity within organisations. At Pink Elephant, we specialise in helping businesses...
How ITSM Consulting Unlocks Business Success
ITSM consulting plays a crucial role in accelerating a business's growth and competitiveness. By enhancing IT service delivery and reducing costs, ITSM...
Embracing E-Learning: The Benefits of Online ITIL Training
Professionals and organisations are increasingly turning to e-learning as a preferred method for developing essential skills, particularly in areas such as ITIL...
Top Trends in Service Desk Technology: Automation, AI, Cloud, and Cybersecurity
As Service Desk organisations look to enhance performance, automation, AI, and cloud technologies are emerging as key drivers of efficiency and innovation....
Service Catalogue – Central Pillar of an IT Service Organisation
A Service Catalogue is one of the most powerful and visible tools available to an IT department, playing a crucial role in...
Agile and Scrum: A Walk-Through
You’ve likely searched for Agile and Scrum because you’ve heard these terms and want to learn more. Whether you’re familiar with one...
Lean IT Value Streams: Making IT Better, Faster, Cheaper
The IT industry is undergoing a profound shift, driven by market pressures that demand unprecedented levels of agility to stay competitive. This...
Planning A Change Advisory Board Meeting
The Change Advisory Board (CAB) meeting is one of the most crucial aspects of IT Service Management, especially for managing risk and...
Change Management: An Introduction
Change management is crucial for the success of any project. While project outcomes often focus on technical solutions, insufficient attention is given...
What is Scrum?
Scrum is the most widely used Agile framework in the world. According to the 13th Annual State of Agile survey, 72% of...
Why Should You Get An Agile Scrum Certification?
Agile Scrum is a sprint-based project management framework designed to deliver value to stakeholders while solving complex, adaptive problems. It fosters creativity...
ITIL 4 Service Value Chain: An Introduction
The ITIL 4 Service Value Chain is a vital component of the ITIL 4 Service Management best practice framework. This article will...
The IT Service Desk: Key Steps for Setup
Setting up an IT Service Desk can be challenging, but with the right approach, it can greatly improve customer satisfaction and IT...