Available 24/7 in multiple languages
Level 1 support for Google Workspace
Dive into the world of Google Workspace with our dedicated L1 support service. Formerly known as G-Suite. With Google Workspace as your one-stop cloud-based business collaboration and productivity tool, Pink Elephant can help you get the best user and support experience from Googles dynamic tool set.
Here’s how our support services can supercharge your Google Workspace experience:
Account management: We take care of user account creation, access management, and user administration. This includes user onboarding, password resets, or granting permissions, we’ve got it covered.
Application usage and functionality: We guide you through Google Workspace applications like Gmail, Google Drive, Google Docs, Google Sheets, and Google Calendar, detailing features, workflows, and best practices to enhance your productivity.
Basic issues: From resolving email delivery problems to document collaboration glitches or common errors, we address and resolve user-reported issues effectively.
Application configuration and settings: We assist with the initial setup of Google Workspace applications, email account setup, calendar settings, document sharing permissions – we help you tailor your experience.
User training and guidance: We provide fundamental training on Google Workspace applications and features, helping you to navigate interfaces, manage documents, and collaborate seamlessly.
Documentation and knowledge base management: We create and maintain useful resources like documentation, knowledge base articles, and training resources to equip you with self-service tools and provide quick solutions to common issues.
Navigate Google Workspace with our support and harness its full potential.
Our Managed Service Centre is open 24/7/365
English, French, German, Spanish, Italian, Portuguese, Dutch and more
Our fully managed service is accompanied by considerable cost savings and more...
Globally recognised ITSM Thought Leader for over 40 years
KPI driven with a significant focus on first time fix and response...
Leading edge technology and future-equipped service capabilities
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We have a number of exciting opportunities to join our growing team. If you are looking for a company where career-minded professionals can achieve success while bringing their best self and qualities to work each day, Pink Elephant may be the company for you!
Find your role.