Pink Elephant’s IT Support Services combine over 20 years of experience in implementing ITSM best practices with the power of our recruitment engine.
The Pink Elephant Service Desk builds on our track record in Service Management in order to deliver exceptional skills and customer service for our global customers underpinned by global leading technologies and guaranteed data and voice network availability.
Our Managed Service Desk places the emphasis on the staffing, management and improvement of your customer’s single point of contact to the IT department. Pink Elephant provides certified, experienced people at the ‘peak of their enthusiasm’ to deliver this critical element of customer service excellence, based firmly on ITIL best practices.
The deployment of the team is carried out using a proven transition plan suitable for any organisation, and provides immediate access to globally tested ITIL processes and procedures – fully documented – allowing for the implementation of key best practice disciplines from the outset.
No. 1 training provider of the year!
Pink Elephant has been named as the number one provider of IT training! According to the latest survey from Computable – Read more