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Pink Elephant is a global Service Management specialist helping organisations accelerate their implementation of Service Management best practices through our training, consultancy, IT Support and ITSM technology services. Our ITSM solutions support our clients with their end-to-end (Enterprise) Service Management initiatives by connecting People, Processes and Technology.
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People, Process
and Technology.
Award-winning ITSM training
Trusted by over 250,000+ IT professionals worldwide.
Experienced, multi-skilled thought consultants
Deliver business value through optimising and transforming your service operations.
Global 24/7 World Class Service Centre
Managed Service Desk, multilingual and Out of Hours IT Support
Partnerships with ServiceNow, Ivanti and Freshworks
Maximise the return on your ITSM technology investment.
Case studies
Brooke achieves ISO/IEC 20000-1 Certification
Brooke is an international organisation dedicated to protecting and improving the lives of horses, donkeys, and mules, providing people in developing countries the opportunity to work their way out of poverty. With the help of Pink Elephant , Brooke successfully achieved ISO 20000-1 certification, transforming its IT Service Management (ITSM)…
AON optimises ITSM and UX
Aon PLC, a leading British-American multinational professional services firm, offers a wide range of financial risk-mitigation products, including insurance, pension administration, and health insurance plans. To continue delivering exceptional service across its global operations, Aon sought to transform its IT Service Management (ITSM) practices and enhance the user experience.The Challenge:…
Growth powered by Pink Elephant’s SIAM IT Service Desk
Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging…
July 29, 2024
Pink Elephant launches podcast ‘The ITSM Crowd’
Pink Elephant has launched a new podcast called ‘The ITSM Crowd’, offering a captivating exploration into the lives of professionals within the…