Technology – Consulting Services

Pink Elephant: Your Trusted ServiceNow, Ivanti, and Freshworks Partner

At Pink Elephant, we take pride in offering our expertise to drive your success. With years of hands-on experience, our skilled ITSM consultants are dedicated to delivering tailored solutions that meet your unique needs. As a trusted and certified partner of leading ITSM solution providers, we ensure you benefit from the latest innovations, insights, and best practices. Partner with Pink Elephant to unlock expert guidance and stay ahead with cutting-edge ITSM strategies.

Successful IT Service Management (ITSM) software integration must align with your organisation’s business and technology strategy. As certified partners of ServiceNow, Ivanti, and Freshservice, we ensure your ITSM strategy remains in sync with your organisational goals. Leveraging our deep knowledge of Service Management and frameworks such as ITIL, we assess and design your processes to meet your unique needs while maximising the capabilities of your chosen platform.

Pink Elephant provide a suite of implementation services including, full life-cycle implementations, continual system improvements, integrations, portal design and much more. Utilising our technical capability and industry wide expertise, we ensure your platform meets your business needs. With our consultative approach, we aim to deliver the optimal design based on best practices and our proven platform experience before delivering the configured solution. Leveraging the existing out-of-the-box capabilities of your platform to the maximum, reducing the need for custom applications, lowering the ongoing maintenance costs and accelerating time to value.

Why Choose Pink Elephant as your ITSM partner?

Global Expertise in ITSM

With a team of certified ServiceNow consultants and Service Management experts operating worldwide, Pink Elephant ensures access to expert advice and support tailored to both local and global needs.

Unbiased and Client-Centric

Committed to delivering solutions that best fit client needs, Pink Elephant offers unbiased advice and prioritises understanding and meeting client-specific requirements.

Comprehensive Solutions

Offering a one-stop shop for consultancy, education and IT support services, Pink Elephant enhances the value of ITSM investments by aligning people, processes and technology with business goals.

Agile Methodology

Utilising agile methodologies for design and delivery, Pink Elephant provides robust, adaptable, and forward-thinking solutions to meet the evolving needs of businesses.

Industry Leadership

As a recognised leader in the ITSM industry, Pink Elephant contributes to advancing best practices through thought leadership, industry research, and innovative methodologies.

Strategic Partnership

We provide strategic guidance that aligns your investment with the best technology to support your long-term business goals – no matter how much they change over time.