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Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
IT Support Services
Pink Elephant offers a full suite of IT Support Services designed to keep your business operations running smoothly and efficiently. Our services cater to all aspects of IT management, ensuring that your infrastructure, applications, and networks are optimally supported. Whether you need round-the-clock assistance, multilingual support, or specialised application management, Pink Elephant has the expertise and resources to meet your needs.

Key Services We Offer:
1. Managed IT Support Services
Our Managed IT Support services provide 24/7/365 coverage with a focus on proactive management, ensuring your IT systems are always up and running. We offer:
- Managed IT Support: End-to-end managed IT support tailored to your business needs.
- Out of Hours IT Support: Around-the-clock IT support to keep your systems running.
- ITSM Process Management: Streamlined ITSM process management for efficient service delivery.
- IT Resourcing: Scalable IT resourcing solutions to extend your internal capabilities.
2. Comprehensive Cloud Services
Unlock your business’s full potential with Pink Elephant EMEA’s Cloud Services. We offer:
- Cloud Enterprise Application Support: Round-the-clock support, proactive monitoring, and strategic guidance to ensure your enterprise applications run smoothly and efficiently.
- Azure Support: Specialized services to manage your Microsoft Azure environment, from migration to optimization, ensuring security and scalability.
- Google Workspace Support: Tailored support for Google Workspace, covering deployment, management, and day-to-day operations to enhance collaboration.
3. Application Support Services
Pink Elephant ensures your applications are always up to date, stable, and effective. From routine maintenance to advanced troubleshooting, our bespoke application support service covers all your business needs. We offer:
- Application Support: Reliable and responsive application support for business continuity
- Bespoke Application Support: Tailored solutions for your unique business requirements.
- Application Administration: Comprehensive management from installation to user management and security compliance.
4. Backup and Monitoring Solutions
Proactive back-up and monitoring services ensure data integrity and system uptime. We detect issues early to minimise disruption and support business continuity. We offer:
- Veeam Backup / Restore: Secure and scalable Veeam backup for critical data.
- Office 365 / Azure Monitoring: Real-time Office 365 and Azure monitoring for performance and security.
- Service Health Monitoring: Continuous service health monitoring for stability and performance.
- Alert Management: Centralised alert management for faster incident response.
- Network Monitoring:Real-time network monitoring for visibility and uptime assurance.

Get in Touch with Pink Elephant
Explore our range of IT support services tailored to your business needs. Request a quote today and discover how Pink Elephant can transform your IT operations.
Case studies

Growth powered by Pink Elephant’s SIAM IT Service Desk
Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...

Bespoke Customer Service training programme for GTT
Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones.Find Out More about Customer Service...

AON optimises ITSM and UX
Aon PLC, a leading British-American multinational professional services firm, offers a wide range of financial risk-mitigation products, including insurance, pension administration, and health insurance plans. To continue delivering exceptional service across its global operations, Aon sought to transform its IT Service Management (ITSM) practices and enhance the user experience.The Challenge:...