Our Case Studies are examples of success that make the case for IT Service Management
ITSM vision of world-class university achieved thanks to “invaluable” and “eye-opening” services that delivered a ground-breaking transformation project.
Increased productivity and efficiency as a result of an outstanding training portal and high-quality training.
The University of Oxford embarks on IT Transformation programme to deliver improved levels of service excellence.
Improve your efficiency and internal processes to achieve a higher level of maturity within an organisation.
This case study shows the improvement of service delivery after the relocation of the service desk from an internal provider to Pink Elephant’s Global Service Centre in South Africa.
ISO/IEC 20000 is an incredible prestigious standard with only a handful of companies in South Africa certified for it.
Trader Media Group moves into a new era.