Thanks to the bespoke element of Pink Elephant’s e-learning portal, Joost-IT was able to handpick the most relevant learning modules for its sector.
ITSM vision of world-class university achieved thanks to “invaluable” and “eye-opening” services that delivered a ground-breaking transformation project.
An ITSM process maturity assessment for a world-leading motoring website used to develop specific plans for future process improvement initiatives.
Implementation of new technologies to support an improving service for a growing client. Pink Elephant deployed Cherwell Service Management to automate processes for King Price.
Increased productivity and efficiency as a result of an outstanding training portal and high-quality training.
The Improvement of service delivery after the relocation of the service from an internal provider to Pink Elephant. The case study relates to a retail customer with a very large sales force and focus.
How we help organisations improve efficiency and internal processes to help them achieve international standards like ISO/IEC 20000-1
The University of Oxford embarks on IT Transformation programme to deliver improved levels of service excellence.
Energy company uses ITIL to power its new world-class global operations
Global Financial Services organisation banks on ITSM process improvement programme