We help to transform a global B2B company's ITSM with one tool, leading to a faster turnaround of tickets and optimal user friendliness.
With Pink’s expertise and “undisputed reputation for leading the way towards IT Service Management best practices,” Aon was looking for support to make mindful changes that would transform its ITSM user experience.
Pink Elephant advised and supported Brooke’s ITSM transformation journey. This included implementation support of enterprise ITSM tooling, process design and Service Catalogue consultancy and design...
Thanks to the bespoke element of Pink Elephant’s e-learning portal, Joost-IT was able to handpick the most relevant learning modules for its sector.
ITSM vision of world-class university achieved thanks to “invaluable” and “eye-opening” services that delivered a ground-breaking transformation project.
An ITSM process maturity assessment for a world-leading motoring website used to develop specific plans for future process improvement initiatives.
Implementation of new technologies to support an improving service for a growing client. Pink Elephant deployed Cherwell Service Management to automate processes for King Price.
Increased productivity and efficiency as a result of an outstanding training portal and high-quality training.
The Improvement of service delivery after the relocation of the service from an internal provider to Pink Elephant. The case study relates to a retail customer with a very large sales force and focus.
ISO/IEC 20000-1:2011 specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve its Service Management System (SMS).
The University of Oxford embarks on IT Transformation programme to deliver improved levels of service excellence.
Energy company uses ITIL to power its new world-class global operations
Global Financial Services organisation banks on ITSM process improvement programme
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We have a number of exciting opportunities to join our growing team. If you are looking for a company where career-minded professionals can achieve success while bringing their best self and qualities to work each day, Pink Elephant may be the company for you!
Find your role.