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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.

Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.

Growth powered by Pink Elephant’s SIAM IT Service Desk

We streamline a global company’s ITSM with an outsourced service desk that offers 24/7/365 multilingual support.

Bespoke Customer Service training programme for GTT

Increased productivity and efficiency as a result of an outstanding training portal and high-quality training.

Transforming ITSM efficiency with Freshworks

Teijin Aramid, a global leader in producing high-end, super-strong, and lightweight fibers for industries such as aerospace, Formula 1, and personal protection, recognized the need to streamline and futureproof their IT Service Management (ITSM) processes. To achieve this,… read more

AON optimises ITSM and UX

Pink Elephant has helped to optimise Aon’s ITSM by facilitating the shift to a service mindset. With senior leadership commitment there is now a strong sense of alignment across the service operations and delivery with regard to Service Management maturity and outcomes.

Great value e-learning for all employees

A consultant’s hourly rate depends on their certification as well as their experience; their company also benefits from employing staff with the most up-to-date training and knowledge.

Pink Elephant provides a multilingual IT Service Desk

Tech Data has partnered with Pink Elephant to revolutionise its IT Service Desk. This retail organisation, which supports major brands like HP, Apple, Cisco, and Microsoft, faced significant challenges with its internal IT support service. The organisation recognised… read more

Starbucks boosts productivity with Pink Elephant’s e-Learning Portal

Increased productivity and efficiency as a result of an outstanding training portal and high-quality training.

Isabel Group achieves ISO/IEC 20000-1 Certification

Isabel Group, Belgium’s leading provider of multibank internet services, partnered with Pink Elephant to achieve ISO/IEC 20000-1

New ITSM Tool optimises IT Service Desk

The London School of Economics and Political Science (LSE) is a leading institution in social sciences, with a global reputation for excellence. As one of the top universities worldwide, LSE boasts 23 academic departments, 22 research centres, and… read more

Service Desk transformation at the University of Oxford

The University of Oxford, the oldest university in the English-speaking world, has consistently been at the forefront of academic excellence. To maintain its leading position, the IT Executive Management Team (EMT) initiated an IT Transformation Programme aimed at… read more