Application SupportHealth Monitoring

Real-time monitoring to ensure high availability, responsiveness, and reliability

Application SupportHealth Monitoring Real-time monitoring to ensure high availability, responsiveness, and reliability

Application Health Monitoring involves the use of monitoring tools, which can range from simple log analysers to application performance monitoring (APM). The service involves collecting data from log files, server metrics, network traffic, and user interactions to provide insights into the application’s health and performance.


By monitoring the health of an application in real-time and taking proactive measures based on the collected data, your business can ensure high availability, responsiveness, and reliability of your applications, leading to an improved user experience and efficient troubleshooting processes.

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At Pink Elephant our team of application support specialists will support you with:

Performance Monitoring: Working to your business application performance indicators (KPIs) such as response times, throughput, and resource utilisation to assess the performance of the application. This helps to identify bottlenecks, scalability issues, or any degradation in service over time.

Availability Monitoring: Monitoring and managing the availability (Uptime) of an application to ensure its peak availability to your users. This includes, where applicable: monitoring the applications infrastructure, servers and network connectivity to detect, and manage any disruptions.

Error and Exception Tracking: By capturing and analysing error logs, exceptions, and application level issues, our team can readily identify and rectify bugs and unexpected behaviours. This enables pro-active troubleshooting and will improve the stability and reliability of your application.

Resource Monitoring: Checking the utilisation of system resources such as CPU, memory, disk space and network bandwidth not only ensures efficient use of resource and investment, but enables effective service improvement and reduces potential bottlenecks in availability.

Alerting and Trend Analysis: Configuring threshold alerts aligned to both the business KPIs and system tolerances enables our team to promptly action and notify your business stakeholders as or when predefined tolerances or abnormal behaviours are met. Equally, by analysing historical data and trends, the team is able to forecast and recommend future resource needs, increased user load, upgrades, or even decommission.

Choose Pink Elephant’s Application Health Monitoring service for a proactive, data-driven approach to ensuring your applications’ optimal health and performance.

Your applications, our watch.

Download the Brochure

Why choose Pink?

  • 24/7/365 Coverage

    Our Managed Service Centre is open 24/7/365

  • Multilingual Support

    English, French, German, Spanish, Italian, Portuguese, Dutch and more

  • Lower operational costs

    Our fully managed service is accompanied by considerable cost savings and more...

  • ITSM Thought Leadership

    Globally recognised ITSM Thought Leader for over 40 years

  • Performance Driven

    KPI driven with a significant focus on first time fix and response...

  • Innovation

    Leading edge technology and future-equipped service capabilities

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Gijs-Jan Huisman

Managing Director EMEA +44 (0)7850 776 090


We have a number of exciting opportunities to join our growing team. If you are looking for a company where career-minded professionals can achieve success while bringing their best self and qualities to work each day, Pink Elephant may be the company for you!

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