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Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
IT Resourcing
Pink Elephant provides flexible, high-quality onsite IT resourcing solutions to support organisations quickly and efficiently fill (temporary) IT roles across the globe. As a pioneering thought leader in IT Service Management, we leverage our deep industry expertise to identify and deploy the right IT professionals who not only possess the technical skills but also align with your organisation’s culture and objectives.
Scale your team instantly
Whether you require hands-on ITSM specialists for implementation, support, or transformation projects, Pink Elephant’s IT resourcing services give you fast access to experienced ITSM practitioners. From single-incident coverage to full-scale program teams, our model scales up or down as your needs change.
Thought Leadership Built In
As pioneers in ITSM best practices, our team doesn’t just fill seats—they lead. We bring globally recognised ITSM thought leadership to your organisation by embedding proven frameworks like ITIL® and applying industry-aligned approaches that enhance service performance and deliver measurable business value.
Flexible, Scalable, Worldwide
With a global reach and decades of experience in IT operations, digital transformation, and IT service delivery, Pink Elephant understands the unique challenges organisations face in an ever-evolving technology landscape. Our extensive market knowledge allows us to anticipate industry trends and provide skilled IT professionals who can drive innovation, enhance service delivery, and support business continuity.
Rapid Response & Flexibility
Need support fast? Our IT resourcing model offers a quick-turnaround approach, typically filling roles within days—not weeks. Choose from a mix of fixed-term, contract, or fully managed engagements tailored to match your budget, timescale, and objectives. Whether you need short-term expertise, project-based support, or interim ITSM leadership, our vast network of qualified professionals ensures that you get the right skills, in the right location, at the right time.
IT Resourcing Services
1. Temporary & Contract IT Staffing
- On-demand IT professionals for short-term assignments
- Contract-based specialists for specific IT projects or peak workloads
2. IT Service Desk & Support Staffing
- 1st, 2nd, and 3rd-line support professionals
- IT Helpdesk and Service Desk analysts
- Field support engineers for onsite and remote assistance
3. IT Project-Based Resourcing
- Skilled professionals for IT implementations, migrations, and rollouts
- IT consultants for digital transformation and process improvement
- Specialists for ITSM framework adoption (e.g., ITIL, COBIT, ISO 20000, ISO27000)
4. Interim ITSM Leadership & Advisory
- Experienced ITSM professionals who can stabilise, optimise, or transform ITSM functions within an organisation
- IT Service Manager, Change & Release Manager, Incident & Problem Manager, Compliance Manager
5. IT Infrastructure & Cloud Specialists
- Network engineers, system administrators, and cloud architects
- IT security specialists for cybersecurity and compliance projects
6. Global IT Resourcing & Deployment
- Worldwide network of IT professionals for onsite and remote assignments
- Scalable IT resourcing solutions tailored to multi-location organisations
Case studies
Growth powered by Pink Elephant’s SIAM IT Service Desk
Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...
Bespoke Customer Service training programme for GTT
Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones.Find Out More about Customer Service...
AON optimises ITSM and UX
Aon PLC, a leading British-American multinational professional services firm, offers a wide range of financial risk-mitigation products, including insurance, pension administration, and health insurance plans. To continue delivering exceptional service across its global operations, Aon sought to transform its IT Service Management (ITSM) practices and enhance the user experience.The Challenge:...