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Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
IT Resourcing on Demand
Pink Elephant provides flexible, high-quality IT resourcing solutions to support organisations quickly and efficiently fill (temporary) IT roles across the globe. As a pioneering thought leader in IT Service Management, we leverage our deep industry expertise to identify and deploy the right IT professionals who not only possess the technical skills but also align with your organisation’s culture and objectives.
Flexible, Scalable, Worldwide
With a global presence and decades of experience in IT operations, digital transformation, and IT service delivery, Pink Elephant understands the unique challenges organisations face in an ever-evolving technology landscape. Our extensive market knowledge allows us to anticipate industry trends and provide skilled IT professionals who can drive innovation, enhance service delivery, and support business continuity.
Whether you need short-term expertise, project-based support, or interim ITSM leadership, our vast network of qualified professionals ensures that you get the right skills, in the right location, at the right time.
IT Resourcing Services
1. Temporary & Contract IT Staffing
- On-demand IT professionals for short-term assignments
- Contract-based specialists for specific IT projects or peak workloads
2. IT Service Desk & Support Staffing
- 1st, 2nd, and 3rd-line support professionals
- IT Helpdesk and Service Desk analysts
- Field support engineers for onsite and remote assistance
3. IT Project-Based Resourcing
- Skilled professionals for IT implementations, migrations, and rollouts
- IT consultants for digital transformation and process improvement
- Specialists for ITSM framework adoption (e.g., ITIL, COBIT, ISO 20000, ISO27000)
4. Interim ITSM Leadership & Advisory
- Experienced ITSM professionals who can stabilise, optimise, or transform ITSM functions within an organisation
- IT Service Manager, Change & Release Manager, Incident & Problem Manager, Compliance Manager
5. IT Infrastructure & Cloud Specialists
- Network engineers, system administrators, and cloud architects
- IT security specialists for cybersecurity and compliance projects
6. Global IT Resourcing & Deployment
- Worldwide network of IT professionals for onsite and remote assignments
- Scalable workforce solutions tailored to multi-location organisations
Why choose Pink Elephant as your IT Support Provider?
24/7/365 Coverage
Our Managed Service Centre is open 24/7/365
Lower operational costs
Our fully managed service is accompanied by considerable cost savings and more…
Performance Driven
KPI driven with a significant focus on first time fix and response…
Multilingual Support
English, French, German, Spanish, Italian, Portuguese, Dutch and more
ITSM Thought Leadership
Globally recognised ITSM Thought Leader for over 40 years
Innovation
Leading edge technology and future-equipped service capabilities
Case studies
Growth powered by Pink Elephant’s SIAM IT Service Desk
Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...
Bespoke Customer Service training programme for GTT
Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones.Find Out More about Customer Service...
AON optimises ITSM and UX
Aon PLC, a leading British-American multinational professional services firm, offers a wide range of financial risk-mitigation products, including insurance, pension administration, and health insurance plans. To continue delivering exceptional service across its global operations, Aon sought to transform its IT Service Management (ITSM) practices and enhance the user experience.The Challenge:...