Ivanti Neurons for ITSM

At Pink Elephant EMEA, we help you unlock the full potential of Ivanti Neurons, enabling seamless integration, optimised operations, and enhanced customer satisfaction in the ever-evolving digital landscape. With our certified Ivanti consultants operating globally, we bring extensive expertise and practical experience. From implementation and optimisation to training and support, we ensure your technology aligns perfectly with your business objectives.

World-class Service Management Outcomes & Experiences

Why Ivanti?

Ivanti’s modular approach delivers the functionality you need now without the cost and risk of “big bang” implementations. Built on industry standards with eleven ITIL 4-certified practices, Ivanti Neurons for ITSM is designed to grow with you.

Optimise your assets

Gain full visibility and optimise your software and hardware assets

Provide engaging self-service

Leverage AI-powered chatbots and service portals.

Gain actionable insights

Monitor service delivery, quality, and commitments with role-based dashboards

Choose between Cloud or On-premise

Flexibility to deploy in the cloud, on-premises, or a hybrid combination.

Why choose Pink Elephant as your ITSM partner?

Global Expertise in ITSM

With a team of certified Ivanti consultants and Service Management experts operating worldwide, Pink Elephant ensures access to expert advice and support tailored to both local and global needs.

Unbiased and Client-Centric

Committed to delivering solutions that best fit client needs, Pink Elephant offers unbiased advice and prioritises understanding and meeting client-specific requirements.

Comprehensive Solutions

Offering a one-stop shop for consultancy, education and IT support services, Pink Elephant enhances the value of ITSM investments by aligning people, processes and technology with business goals.

Agile Methodology

Utilising agile methodologies for design and delivery, Pink Elephant provides robust, adaptable, and forward-thinking solutions to meet the evolving needs of businesses.

Industry Leadership

As a recognised leader in the ITSM industry, Pink Elephant contributes to advancing best practices through thought leadership, industry research, and innovative methodologies.

Strategic Partnership

We provide strategic guidance that aligns your investment with the best technology to support your long-term business goals – no matter how much they change over time.

PinkVERIFY^®

Ivanti has received a Pink Verify Certificate for 13 processes.

PinkVerify is an internationally recognised IT Service Management tool suite assessment service. PinkVerify is Pink Elephant’s ‘seal of approval’ – when you see this sign displayed against a particular ITSM toolset, it means that the tool in question has passed a rigorous assessment, by Pink Elephant’s experts, against various ITSM frameworks.

Since its launch by Pink Elephant in 1999, the initiative has aimed to:

1. Provide IT practitioners with a quick checklist of tools aligned with ITSM best practices.
2. Offer software vendors independent verification of their tools’ compliance with ITSM best practices.

For a full description of PinkVerify and to download the Self-Assessment Criteria (for Software Tool Vendors) go to: www.pinkelephant.com/PinkVerify