Digital Transformation: Part 10 – Acceleration
Organisations are speeding up their digital transformation efforts, a wise decision considering COVID-19 exposed flaws in many operating models. The integration of technologies like AI, ML, RPA, and Agile methods is increasingly essential. However, successful digital transformation requires careful planning to avoid wasted investments.
A study of target operating models reveals that strong senior management support, effective communication, collaboration, and phased approaches are critical success factors. Organisations must also assess their current operating model and ensure cultural readiness.
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