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ServiceNow MSP: A Scalable ITSM Solution by Pink Elephant
Are you considering ServiceNow but finding it difficult to justify the costs? For small and medium-sized organisations, investing in a standalone ServiceNow instance can be a significant (and unnecessary) expense. That’s where our ServiceNow MSP proposition comes in! By leveraging the Managed ServiceNow instance of Pink Elephant EMEA, you can access all the powerful features of ServiceNow—streamlined workflows, enhanced efficiency, and improved service delivery—without the financial strain.
Let us help you leverage the full potential of ServiceNow with a cost-effective, fully managed solution tailored to your needs.
The managed instance is like a clone of the original ServiceNow platform but tailored to meet your best practices and specific needs. You can focus on your core activities without needing to invest in extensive ServiceNow knowledge or maintenance. All requirements are managed by Pink Elephant, providing a seamless and efficient IT Service Management solution. The managed instance is configured within the Pink Elephant environment, where customers start on their own domain and utilise Pink Elephant’s configured ITIL processes.
This model allows businesses to leverage the powerful capabilities of the ServiceNow platform without the need to invest in their own standalone instance, infrastructure, or in-house expertise.
Who Is This ServiceNow MSP Instance For?
The ServiceNow MSP instance is designed for organisations looking to harness the powerful capabilities of ServiceNow without the high costs associated with a standalone instance.
It’s ideal for organisations that:
- Seek a cost-effective way to improve IT service delivery and operational efficiency.
- Prefer a managed solution with expert support, removing the burden of maintenance and administration.
- Need a scalable platform tailored to their unique requirements as they grow.
Whether you’re new to ServiceNow or looking to optimise your Service Management strategy, the MSP instance from Pink Elephant EMEA is the perfect solution for organisations seeking enterprise-level capabilities on an SMB budget.
Key Features of the ServiceNow MSP Model:
- Shared Instance Environment: The managed instance is hosted by Pink Elephant and is preconfigured to align with ITIL best practices. Organisations operate on their own secure domain within this environment.
- Cost-Effective: Instead of investing in a standalone ServiceNow instance, organisations share the infrastructure and management resources, reducing costs significantly.
- Tailored Configuration: Pink Elephant customises the platform to meet the specific needs and best practices of each customer.
- Maintenance and Support: Pink Elephant handles all administrative tasks, updates, and maintenance, freeing up the organisation to focus on its core operations.
- Scalability and Flexibility: The model supports businesses as they grow, allowing for seamless transitions to standalone instances when higher IT maturity or specific requirements are achieved.
- Expert Guidance: Pink Elephant provide professional support, ensuring the platform is optimised for efficiency, compliance, and innovation.
Why choose Pink Elephant as your ITSM partner?
Global Expertise in ITSM
With a team of certified ServiceNow consultants and Service Management experts operating worldwide, Pink Elephant ensures access to expert advice and support tailored to both local and global needs.
Unbiased and Client-Centric
Committed to delivering solutions that best fit client needs, Pink Elephant offers unbiased advice and prioritises understanding and meeting client-specific requirements.
Comprehensive Solutions
Offering a one-stop shop for consultancy, education and IT support services, Pink Elephant enhances the value of ITSM investments by aligning people, processes and technology with business goals.
Agile Methodology
Utilising agile methodologies for design and delivery, Pink Elephant provides robust, adaptable, and forward-thinking solutions to meet the evolving needs of businesses.
Industry Leadership
As a recognised leader in the ITSM industry, Pink Elephant contributes to advancing best practices through thought leadership, industry research, and innovative methodologies.
Strategic Partnership
We provide strategic guidance that aligns your investment with the best technology to support your long-term business goals – no matter how much they change over time.
Case studies
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