The Pink Elephant Service Desk builds on our track record in Service Management in order to deliver exceptional skills and customer service for our global customers underpinned by global leading technologies and guaranteed data and voice network availability.
Our Managed Service Centre is open 24/7/365
English, French, German, Spanish, Italian, Portuguese, Dutch and more
Our fully managed service is accompanied by considerable cost savings and more...
Globally reconsidered ITSM Thought Leader for over 40 years
KPI driven with a significant focus on first time fix and response...
Leading edge technology and future-equipped service capabilities
Our Managed Service Desk places the emphasis on the staffing, management and improvement of your customer’s single point of contact to the IT department. Pink Elephant provides certified, experienced people at the ‘peak of their enthusiasm’ to deliver this critical element of customer service excellence, based firmly on ITIL best practices.
The deployment of the team is carried out using a proven transition plan suitable for any organisation, and provides immediate access to globally tested ITIL processes and procedures – fully documented – allowing for the implementation of key best practice disciplines from the outset.