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Resources and Media
Welcome to the Pink Elephant Resources and Media section, your ultimate hub for the latest insights, updates, and expert knowledge in IT Service Management, Lean IT, Agile, DevOps, and more. Explore our diverse range of resources designed to keep you at the forefront of industry trends and best practices.
Latest News and Events
Keep up-to-date with all the happenings in the world of ITSM and beyond. Our Latest News and Events section brings you timely updates, including industry news, upcoming conferences, webinars, workshops, and other events. Stay connected with what’s new and important in your field.
Blogs
Dive into our Blogs index, where our thought leaders and industry experts share their insights, tips, and strategies. From detailed analyses of industry trends to practical advice on implementation, our blog posts are a treasure trove of knowledge for professionals at all levels.
Case Studies
Discover how Pink Elephant has helped organizations around the world achieve their goals. Our Case Studies showcase real-world examples of our methodologies and solutions in action. Learn from the experiences of others and find inspiration for your own projects.
White Papers
Access our comprehensive White Papers for in-depth analysis and research on key topics in IT Service Management and related fields. Our white papers provide valuable information, data, and perspectives to help you make informed decisions and stay ahead of the curve.
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Newsletter
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Podcast
Tune into the Pink Elephant podcast, The ITSM Crowd, for engaging discussions with industry experts, thought leaders, and practitioners. Our podcast covers a wide range of topics, providing you with valuable knowledge and perspectives, whether you’re at home, at work, or on the go.
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Knowledge Library
Our Knowledge Base is your go-to resource for a wide array of articles, guides, and tutorials. Whether you’re looking for a quick answer or in-depth information, our knowledge base has you covered with accurate and up-to-date content.
Explore, learn, and stay ahead with Pink Elephant’s Resources and Media. We’re committed to providing you with the tools and information you need to excel in your career and lead your organization to success.
Case studies
Growth powered by Pink Elephant’s SIAM IT Service Desk
Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...
Bespoke Customer Service training programme for GTT
Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones.Find Out More about Customer Service...
AON optimises ITSM and UX
Aon PLC, a leading British-American multinational professional services firm, offers a wide range of financial risk-mitigation products, including insurance, pension administration, and health insurance plans. To continue delivering exceptional service across its global operations, Aon sought to transform its IT Service Management (ITSM) practices and enhance the user experience.The Challenge:...