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Expect More. Expect Pink
With over 40 years of experience and a global presence, Pink Elephant is a trusted thought leader in the IT Service Management industry. We empower organisations to adopt and implement best practices through our comprehensive portfolio of Training, Consultancy, IT Support, and Technology services. By connecting People, Process, and Technology, we deliver tailored solutions that support end-to-end (Enterprise) Service Management initiatives and drive digital transformation.
As pioneers in the field, Pink Elephant has been helping businesses optimise operations, improve service delivery, and achieve their goals for decades. Our expertise spans all aspects of Enterprise Service Management, providing a one-stop-shop for organisations seeking to enhance efficiency, innovation, and scalability.
With a proven track record of success, Pink Elephant combines thought leadership and practical experience to guide organisations on their journey towards sustainable IT excellence. Partner with us to unlock the full potential of your Service Management initiatives.
Case studies
Growth powered by Pink Elephant’s SIAM IT Service Desk
Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...
Bespoke Customer Service training programme for GTT
Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones.Find Out More about Customer Service...
AON optimises ITSM and UX
Aon PLC, a leading British-American multinational professional services firm, offers a wide range of financial risk-mitigation products, including insurance, pension administration, and health insurance plans. To continue delivering exceptional service across its global operations, Aon sought to transform its IT Service Management (ITSM) practices and enhance the user experience.The Challenge:...