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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
7 Steps to Continual Service Improvement (CSI) Success
No matter the size or maturity of your service desk, every service desk manager questions how to implement Continual Service Improvement (CSI)...
How to pick an ITSM toolset
Article by Jamison Pfeifer, Cherwell, based on a webinar presented by Peter Hubbard, Pink Elephant EMEA. Choosing an IT service management (ITSM)...
CAB Meetings 5 Tips on how to run them
CAB Meetings - 5 Tips on how to run them so attendees don’t dread it! The CAB (Change Advisory Board) is one...
What is IT Service Management?
Using “Ask Jeeves” I posed the question “What is IT Service Management?” Not surprisingly top of the responses was “Service Management Software”,...
What is the difference between a Help Desk and a Service Desk?
What is the difference between a Help Desk and a Service Desk? By Kate Hamblin, IT Management Consultant “What’s the difference between...
8 Questions you need to ask about your Change Management process
I am often confronted with a belief that selecting a service management toolset will magically instill the discipline of service management within...
