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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.

Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.

Challenge of Egypt: An Agile Simulation

Step into Ancient Egypt and Master AGILE Project Management

In the Challenge of Egypt simulation, your team is tasked with fulfilling the Pharaoh’s grand vision – a pyramid to secure his afterlife. Will your team rise to the occasion using AGILE principles, or will you face the consequences?

Why Choose This Simulation?

  • Hands-On AGILE Training: Experience AGILE best practices in a dynamic, risk-free environment.
  • Boost Project Performance: Enhance team collaboration and improve project outcomes.
  • Practical Learning: Translate AGILE theory into actionable project management skills.
  • Customisable Objectives: Tailored to your team’s specific learning goals.

What to Expect

  • Immersive Scenario: Manage changing requirements as you guide your team through SPRINTs, overcoming challenges in real-time.
  • Team-Oriented: Strengthen teamwork, communication, and role integration in an AGILE setting.
  • Interactive Experience: Engage in a full-day, hands-on simulation with 8–12 participants.

Case studies

Growth powered by Pink Elephant’s SIAM IT Service Desk

Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...

Bespoke Customer Service training programme for GTT

Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones.Find Out More about Customer Service...

AON optimises ITSM and UX

Aon PLC, a leading British-American multinational professional services firm, offers a wide range of financial risk-mitigation products, including insurance, pension administration, and health insurance plans. To continue delivering exceptional service across its global operations, Aon sought to transform its IT Service Management (ITSM) practices and enhance the user experience.The Challenge:...