MarsLander® ITSM Simulation

A Great Team-Building Activity

Discover how your team interacts and works together while responding to rapidly changing circumstances in this exciting and experiential simulated environment. As the MarsLander scenario progresses, participants will learn how to use integrated service management – proven ITSM capabilities and Lean, Agile, and DevOps practices – to produce tangible results and achieve all mission goals.

As Pink Elephant’s highly skilled facilitator guides you through the simulation every step of the way, this interactive training workshop provides a safe (risk-free!) environment where your team can experiment and explore new ways of working together to quickly respond to new business requests and deliver fast, reliable, and error-free solutions. They will accomplish this by changing their respective mindsets, learning to see the organisation’s customer as their primary focus, and implementing continual learning and improvement.

The mission: launch a rocket with the MarsLander on board, land on Mars, and collect valuable data for universities and research centres. The mission director who manages the mission centre leads a team consisting of flight operation, navigation, and communication experts. These specialists manage the flight plan of the mission in accordance with the mission goals, as well as contractual agreements with the customers and suppliers. Each member of your team will adopt a role with specific tasks, responsibilities, and authority.

Who Should Attend?
This is a great team-building experience. The one-day workshop is designed for IT practitioners at any and all levels in IT operations and IT Service Management, software development, and other areas of IT service and delivery. The MarsLander interactive training workshop is especially beneficial for IT organisations seeking to understand what it means to add business value.

Why Choose a Simulation?

Business simulations are experiential learning instruments based on ‘learning-by-doing’. Serious game simulations place IT teams inside a realistic, exciting, virtual world and throw a host of problems and issues at them. How your team fares is dependent on applying relevant best practices and working together.

Simulations are an important learning tool as they offer a risk-free environment, a face-to-face learning arena, and an engaging, interactive classroom where a complex and intangible business or IT concept is brought to life.

For many years now, simulations have used traditional gaming techniques and technologies to tackle complex concepts within, for example, the worlds of business, education, healthcare, and the military. The aim is to increase awareness, as well as improve orientation, education, and marketing for employees within a company. The virtual nature of the simulations provides a fun and exciting way to communicate content, train employees, model infrastructures, visualise processes, and much more.

What you will learn:

This simulation is about exploring and experiencing how you can transform your current IT organisation into a more Agile and Lean organisation. The following aspects will be experienced and discussed: