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MarsLander Virtual
MarsLander®Virtual ITSM Simulation
About the Virtual Simulation
In this engaging online business simulation, your team will take on roles within the Mission Control room of the MarsLander mission, working for SPACE-Y. You’ll need to balance demands from stakeholders, innovate new products, optimise existing business value, manage technical debt, and align end-to-end value streams—all while navigating a competitive market where speed and quality are paramount.
Your team will tackle both business as usual and transformation tasks, applying AGILE and ITIL®4 principles in a series of game rounds designed to enhance ‘continual learning and improvement.’ The simulation is conducted remotely, requiring strong communication and collaboration skills under time pressure.
Simulation Structure
- Round One: Organise your team and manage your first workload.
- Round Two: Use feedback to improve collaboration, visualisation, and workflow.
- Round Three: Experience the benefits of Value Streams for efficient deployment of features and services.
The session concludes with a reflection on key takeaways, focusing on ITIL®4, remote teamwork, and effective communication.
Is This Simulation Right for Your Company?
Consider if your IT and business managers have robust communication channels and if your IT teams fully understand business needs. If not, this simulation is perfect for navigating dynamic environments and achieving service targets under budget constraints.
Program Details
- Duration: Up to 6 hours.
- Team Size: 7 participants.
- Target Audience: IT Operations teams, IT managers, team leaders, development teams, business roles, ITSM specialists, and ITIL® students.
This simulation helps teams translate ITIL® theory into practice and aligns IT Operations with DevOps principles.
Key Features
- Small Teams
- Short, intensive program
- AGILE IT Service Management with ITIL® principles