Pink News
Joining the 5% club – How to make a CMDB in the real world
The CMDB is rather like a unicorn. Everyone knows what they look like but no one has seen one for real. In fact, there is a term within the ITSM industry for the CMDB, the 5% club. That… read more
IT Service Management Tooling
Organisations regularly approach Pink Elephant seeking guidance concerning emerging trends and technologies regarding ITSM tools. Such guidance enables the analysis of existing practices within organisations and associated strategy development. Topical areas of consideration include: ITSM Tool Market Background…. read more
ITIL Practitioner: Preview of forthcoming attractions, geekery and pink elephants!
Post written by Vawns Murphy, The ITSM Review As most of our regular readers will know I’ll jump on any opportunity to get my ITIL geek on so when I heard about the new ITIL Practitioner qualification, I… read more
What Happens in Vegas isn’t Staying in Vegas!
Pink16: our 20th Annual International IT Service Management Conference & Exhibition With over 2,000 attendees from across the globe, Pink Elephant’s annual conference strengthened its reputation as “the world’s best IT Service Management conference”. The conference theme, IT… read more
Pink16 Review by Paul Wilkinson
‘Why is this content at the end of the conference? This should be a Keynote topic!’ – CEO In this blog I want to give my very brief impression of the Pink Elephant Conference and explain the comment… read more
The rise and benefits of a flexible workforce
Since the foundation of our organisation in 1980, we have experienced a demand from our customers for temporary IT resources. While we are still providing quality IT personnel to fulfil contract positions, the market drivers creating this demand… read more
ITSMF Training Provider of the Year!
Reading, Nov. 26, 2015 — Pink Elephant’s commitment to leading the profession in IT Training has been recognised with the ITSMF’s prestigious “Training Provider of the Year” award. This award recognises organisations for their outstanding customer service, range of training resources,… read more
NEW – ITIL Practitioner Certification
It’s been a while since we’ve had a significant portfolio development to talk about in the world of ITIL training, but that is all set to change with the upcoming launch of the ITIL Practitioner Certification in February… read more
The Thinking behind the Process
“The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking.” – Albert Einstein During a recent workshop with a group of delegates it was interesting to note… read more
Creating Order from Chaos
“The only true wisdom is in knowing you know nothing.” – Socrates The background to today’s blog is that we have taken 16 unsuspecting participants and are about to launch them into the Polestar business simulation to help… read more