SIAM
The dilemma in a multi-supplier environment.
The other day I was attending a company’s intake meeting when, halfway through, I noticed my client growing increasingly restless. The reason? A major technical issue had occurred that needed their immediate and full managerial attention. So, our… read more
Webinar Series: Integrated Service Management
Driving Maximum Business Value with Integrated Service Management The ultimate goal is to enhance the delivery of business value by improving the end-to-end value chain and businesses are finding that ITIL, Agile, Lean and DevOps have all become… read more
The Case for Service Integration and Management
The Case For Service Integration and Management (SIAM) While continual change is a constant in the universe, there are some periods in history where radical change is the only solution – or we face an extinction event. is the… read more