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New Data Analytics course

Pink Elephant joins forces with EXIN to launch new Data Analytics course Transform your career with the power of data Pink Elephant is excited to announce the launch of a new Data Analytics Foundation course, certified by EXIN. Transform data into your competitive advantage… read more

The Role of Leadership in ITSM Success: Nurturing Growth and Excellence 

By Shaz Akhtar, Pink Elephant Associate In the evolving world of IT Service Management (ITSM), the role of leadership cannot be overstated. As someone deeply involved in transformative ITSM projects, I have witnessed first-hand how effective leadership can…

Pink Elephant again finalist for the itSMF’s Training Provider of the Year Award!

Pink Elephant again finalist for the itSMF’s ‘Training Provider of the Year’ Award! Following on from receiving the 2015 itSMF Training Provider of the year award, Pink Elephant is delighted to announce we’ve again been shortlisted for this valued… read more

Pink Elephant signs a global partnership with Cyient

Pink Elephant’s business transformation and educational capabilities will complement Cyient’s expertise in services design, delivery and operational excellence London 15th September 2016: Pink Elephant, a global leader in IT service management, and Cyient Ltd, a global provider of… read more

Why would you want to drive a car without a steering wheel?

“ITIL® is the industry best practice for IT Service Management. A business without ITIL in today’s time is like a car without a steering wheel. Adopting a combination of other industry best practices alongside ITIL can see your… read more

Roelien’s Journey in Becoming an ITIL® Expert

  Roelien started working within the Change Management environment in 2007 as a Change Management Process coordinator and in 2010 she attended the ITIL® Foundation course.   “When I attended the ITIL Foundation training, the trainer said to… read more

Insights and takeaways from our roundtable event: Business & IT Alignment

A chance to network with peers, explore a recognised problem with subject matter experts and take away concrete improvement items. These were the results of the first exclusive round table event held by Pink Elephant in the UK…. read more

Using ITIL Practitioner skills to impress the CEO

The IT500 Conference in Edinburgh was packed with hands-on workshops focusing on key IT related issues and trends, such as DevOps, SIAM, CSI, ITIL (Practitioner) and IT4IT. Together with Luci Allen from Pink Elephant, GamingWorks facilitated a Grab@Pizza… read more

Incident & Problem – do we really need both?

The increasing business need for sophisticated IT solutions means that many systems have become very complex. This is leading to a growth in the number of IT relate issues / incident / problems where it is difficult to… read more

Cracking Cultural Change: The Elements of Success

By Helen Windle, IT Service Management Consultant, Pink Elephant EMEA In my experience there are two trends emerging: Start-ups are transitioning from being collaborative organisations to requiring more structure (processes, hierarchy, etc) as they expand. Large enterprises are… read more