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Disaster Recovery and Business Continuity
Protect your organisations key services.
Our consultants will guide you through our Disaster Recovery workshop and will work with your team to scope and prioritise key drivers of value in your organisation, uncover areas of risk and opportunities for improvement, refine response and resolution KPI’s, and help your team make significant progress in advancing your organisation’s Disaster Recovery / Business Continuity plan – protecting the services that matter most to your organisations.
Getting started
Before the Disaster Recovery workshop starts, we will analyse your existing Disaster Recovery plan to examine how well your process is defined, standardised, and implemented across the organisation. We will also help your team identify risks and potential areas of improvement.
The workshop
We then facilitate an interactive workshop with your team to define and categorise the critical drivers of value in the organisation, identify the key areas of action (physical, cybersecurity, etc.), prioritise the greatest risks and threats, and identify triggers and actions. Your team will receive a system on which to further define, refine, and improve your Disaster Recovery / Business Continuity plan.
Action Plan
After the completion of the workshop, you will receive a Roadmap with actionable steps to successfully maintain and further enhance your overall Business Continuity plan.
At Pink Elephant our goal is to deliver meaningful results by taking best practice knowledge and combining it with the critical lessons learned from the hundreds of organisations that we have helped around the world based on the following Lifecycle Approach.
Case studies
Growth powered by Pink Elephant’s SIAM IT Service Desk
Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...
Bespoke Customer Service training programme for GTT
Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones.Find Out More about Customer Service...
AON optimises ITSM and UX
Aon PLC, a leading British-American multinational professional services firm, offers a wide range of financial risk-mitigation products, including insurance, pension administration, and health insurance plans. To continue delivering exceptional service across its global operations, Aon sought to transform its IT Service Management (ITSM) practices and enhance the user experience.The Challenge:...