The IT Business Relationship Manager training and certification program is intended as a comprehensive foundation for Business Relationship Managers (BRM) at every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the BRM role and how well-cemented and effective BRM disciplines can positively impact overall business results.
The purpose of the IT BRM qualification is to measure whether you have sufficient knowledge and understanding of the Business Management role and organisational capability.
This will enable you to create awareness of the role with your business partners and senior provider management; assess the current state of their business-provider relationships, business demand maturity and provider supply maturity.
Includes quizzes, exercises, study guides an official syllabus and a sample exam – No additional resources are required – everything that you need to understand the concepts and principles is included. The official exam is also provided in the price of this course.
IT Business Relationship Manager™ certification is governed by Professional Designations. All rights reserved.
Through completing this course, you will be able to assess, with the object of scoping, what aspects of the BRM role would be appropriate to implement, or were already implemented, which aspects need to be adjusted.
In detail you will cover the following key areas:
Our IT Business Relationship Manager course is broken down into the following modules:
Individuals involved in strategic development, marketing, business analysis, business case development, planning transition, or business process design are prompted to complete this training.
A BRM can come from a range of IT-focused backgrounds such as senior project managers, senior IT service portfolio managers, business analysts, or anyone who has managed an IT service provider organisation.
This course is also beneficial for anyone interested in maximising business value (Business Relationship Managers or those in similar roles, Quality Managers and Service Level Managers).
There are no prerequisites for this course.
Duration: 60 minutes
Number of questions: 50 Multiple-choice questions
Pass mark: 65%
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