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IT Governance & IT Security
Understanding IT Governance & Security
Why is IT Governance Important?
IT Governance is essential for ensuring that investments in technology deliver value while mitigating associated risks. In today’s fast-paced business environment, IT plays a pivotal role in organisational success, particularly when driving change. This change is the cornerstone of new business models in both the private and public sectors. However, business transformation involves significant risks that can disrupt operations and lead to unintended consequences. The key challenge is finding the right balance between risk and reward when leveraging IT for organisational change.
Why IT Security Matters
In the age of information, IT Security is more critical than ever. Globalisation has increased the exchange of information within and between organisations, involving employees, customers, and suppliers, and leading to greater reliance on networks. For many companies, much of their value is tied to the information they hold. Information is not only a key competitive advantage but also the lifeblood of any business or not-for-profit organisation. With rising public awareness of issues like identity theft, protecting this valuable asset has never been more crucial. Effective information security ensures the sustainability and success of modern organisations.
Case studies
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Growth powered by Pink Elephant’s SIAM IT Service Desk
Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...
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Bespoke Customer Service training programme for GTT
Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones.Find Out More about Customer Service...
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AON optimises ITSM and UX
Aon PLC, a leading British-American multinational professional services firm, offers a wide range of financial risk-mitigation products, including insurance, pension administration, and health insurance plans. To continue delivering exceptional service across its global operations, Aon sought to transform its IT Service Management (ITSM) practices and enhance the user experience.The Challenge:...