Email Gijs-Jan
How can we help?
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
COBIT: A Framework for IT Governance
Control Objectives for Information and Related Technology (COBIT) is a comprehensive framework developed by ISACA for IT management and IT Governance. This toolset helps managers bridge the gap between control requirements, technical challenges, and business risks. COBIT supports the development of clear policies and best practices for IT control across organisations. It emphasises regulatory compliance, enhances the value derived from IT, and simplifies the implementation of an organisation’s IT governance and control framework.
Introducing COBIT 5
In June 2012, ISACA released COBIT 5, the latest version of the framework. COBIT 5 incorporates the most current thinking in enterprise governance and management, offering globally accepted principles, practices, analytical tools, and models to help increase trust in, and value from, information systems. This version builds on and expands COBIT 4.1 by integrating other major frameworks, standards, and resources, including ISACA’s Val IT and Risk IT, the Information Technology Infrastructure Library (ITIL®), and relevant standards from the International Organisation for Standardisation (ISO).
COBIT 5: Focus on Processes
COBIT 5 centres on processes, which are divided into governance and management areas. These areas are further broken down into five domains, each with three-letter acronyms, encompassing a total of 37 processes.
Governance of Enterprise IT
- Evaluate, Direct and Monitor (EDM) – 5 processes
- Management of Enterprise IT
- Monitor, Evaluate and Assess (MEA) – 3 processes
- Align, Plan and Organise (APO) – 13 processes
- Build, Acquire and Implement (BAI) – 10 processes
- Deliver, Service and Support (DSS) – 6 processes
Case studies
Transforming MSI Defence Systems Ltd’s IT Support ticket management in days
As MSI Defence Systems Ltd continued to grow, so did the demands on its IT department. To keep pace with an increasingly complex and fast-moving business, MSI Defence Systems Ltd turned to Pink Elephant EMEA to help build an IT Support function fit for the future. Within days, a structured,...
Rapid results: a new ITSM Platform in 54 days
When Ivanti announced the end of life for Cherwell, SCS JV faced an urgent challenge. More than a service-management tool, Cherwell provided crucial identity and access management for the project, controlling who could see sensitive project data across 22 live construction sites. With more than 2,100 project staff and between...
Growth powered by Pink Elephant’s SIAM IT Service Desk
Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...