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Bespoke Application Support
Pink Elephant EMEA’s Application Support service is a dynamic solution for the challenges of modern business IT. Leveraging 40 years of expertise, we ensure your applications are always up to date, stable, and effective. We cater to a diverse range of applications, delivering consistent, hassle-free solutions that boost your productivity and streamline your business processes.
Our services encompass everything from routine maintenance to advanced troubleshooting, and from user training to ongoing enhancements.
Our expert team is always ready to deliver personalised support, ensuring your applications work optimally to drive business success. With Pink Elephant, consider your application challenges dealt with.
What are the benefits of a Bespoke Application Support service?
Experience personalised and top-tier care with Pink Elephant’s Bespoke Application Support service. We cater to custom-built applications designed exclusively to meet your unique business requirements.
Choose Pink Elephant EMEA, where personalised service meets unrivalled expertise.
Bug fixes: Our team is on-hand to troubleshoot, identifying and swiftly resolving any bugs or issues that could impact your application’s stability and performance.
Updates and enhancements: As your business evolves, so too does our support. We implement updates and enhancements based on technological advancements, user feedback, and changing business needs.
Maintenance and monitoring: We believe in the power of preventative care. Our dedicated team regularly monitors your application, ensuring its smooth operation and addressing potential issues before they become problems. Our aim? To keep your bespoke application in peak form.
Performance optimisation: Performance is key, and we’re all about optimisation. We delve into the details, analysing and improving your application to boost its efficiency and responsiveness.
User support and training: We guide your team in understanding and effectively utilizing your custom application, offering training sessions, user documentation, and responsive support channels.
Security and compliance: Our measures ensure that your bespoke application remains a secure environment for your sensitive data, meeting all relevant regulations.
Why choose Pink Elephant?
- 24/7/365 Coverage – Our Managed Service Centre is open 24/7/365.
- Multilingual Support – English, French, German, Spanish, Italian, Portuguese, Dutch and more.
- Lower Operational Costs – Our fully managed service is accompanied by considerable cost savings and more.
- ITSM Thought Leadership – Globally recognised ITSM Thought Leader for over 40 years.
- Performance Driven – KPI-driven with a significant focus on first time fix and response.
- Innovation – Leading-edge technology and future-equipped service capabilities.