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Google Workspace Support
Google Workspace (formerly G-Suite) is a powerful, cloud-based solution designed to enhance collaboration, productivity, and efficiency within your organisation. From Gmail and Drive to Meet, Docs, and beyond, Google Workspace provides the essential tools businesses need to work smarter, faster, and more effectively.
At Pink Elephant EMEA, we offer dedicated Level 1 Google Workspace Support, ensuring your team gets the most out of Google’s toolset. Our expert support team is ready to assist with technical queries, troubleshooting, and best practices, helping your business maximise productivity and minimise disruptions.
With Pink Elephant’s Google Workspace support, your organisation benefits from reliable first-line assistance, allowing you to focus on what matters most—growing your business.
How can Pink Elephant help?
Account management: We take care of user account creation, access management, and user administration. This includes user onboarding, password resets, or granting permissions, we’ve got it covered.
Application usage and functionality: We guide you through Google Workspace applications like Gmail, Google Drive, Google Docs, Google Sheets, and Google Calendar, detailing features, workflows, and best practices to enhance your productivity.
Basic issues: From resolving email delivery problems to document collaboration glitches or common errors, we address and resolve user-reported issues effectively.
Application configuration and settings: We assist with the initial setup of Google Workspace applications, email account setup, calendar settings, document sharing permissions – we help you tailor your experience.
User training and guidance: We provide fundamental training on Google Workspace applications and features, helping you to navigate interfaces, manage documents, and collaborate seamlessly.
Documentation and knowledge base management: We create and maintain useful resources like documentation, knowledge base articles, and training resources to equip you with self-service tools and provide quick solutions to common issues.
Navigate Google Workspace with our support and harness its full potential.
Why choose Pink Elephant as your IT Support Provider?
24/7/365 Coverage
Our Managed Service Centre is open 24/7/365
Lower operational costs
Our fully managed service is accompanied by considerable cost savings and more…
Performance Driven
KPI driven with a significant focus on first time fix and response…
Multilingual Support
English, French, German, Spanish, Italian, Portuguese, Dutch and more
ITSM Thought Leadership
Globally recognised ITSM Thought Leader for over 40 years
Innovation
Leading edge technology and future-equipped service capabilities
Case studies
Growth powered by Pink Elephant’s SIAM IT Service Desk
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