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Google Workspace Support
Maximise your productivity and collaboration with Pink Elephant’s dedicated Google Workspace L1 support service. Formerly known as G-Suite, Google Workspace is your all-in-one, cloud-based business tool for seamless collaboration and enhanced productivity. Our expert support ensures you get the most out of Google’s powerful toolset, providing your team with the best user experience and support.
Why Choose Pink Elephant’s Google Workspace L1 Support?
- Optimised Support: Benefit from our dedicated service desk that is tailored specifically for Google Workspace, ensuring that you receive specialised and timely support.
- Expert Assistance: Our team is fully equipped to handle all your Google Workspace needs, from troubleshooting to user management.
- Enhanced User Experience: We focus on delivering a seamless experience for all users, ensuring that your team can work efficiently without disruptions.
Here’s how our support services can supercharge your Google Workspace experience:
Account management: We take care of user account creation, access management, and user administration. This includes user onboarding, password resets, or granting permissions, we’ve got it covered.
Application usage and functionality: We guide you through Google Workspace applications like Gmail, Google Drive, Google Docs, Google Sheets, and Google Calendar, detailing features, workflows, and best practices to enhance your productivity.
Basic issues: From resolving email delivery problems to document collaboration glitches or common errors, we address and resolve user-reported issues effectively.
Application configuration and settings: We assist with the initial setup of Google Workspace applications, email account setup, calendar settings, document sharing permissions – we help you tailor your experience.
User training and guidance: We provide fundamental training on Google Workspace applications and features, helping you to navigate interfaces, manage documents, and collaborate seamlessly.
Documentation and knowledge base management: We create and maintain useful resources like documentation, knowledge base articles, and training resources to equip you with self-service tools and provide quick solutions to common issues.
Navigate Google Workspace with our support and harness its full potential.
Why does Pink Elephant’s Managed IT Services offer?
- 24/7/365 Coverage – Our Managed Service Centre is open 24/7/365.
- Multilingual Support – English, French, German, Spanish, Italian, Portuguese, Dutch and more.
- Lower Operational Costs – Our fully managed service is accompanied by considerable cost savings and more.
- ITSM Thought Leadership – Globally recognised ITSM Thought Leader for over 40 years.
- Performance Driven – KPI-driven with a significant focus on first time fix and response.
- Innovation – Leading-edge technology and future-equipped service capabilities.