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How can we help?

Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.

Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.

IT Support Services – Quick Quote

Looking for reliable IT Support for your organisation?

Pink Elephant provides Managed IT Support Services designed to keep your IT infrastructure performing at its best while assisting your users. Whether you need to outsource your entire Service Desk or add capacity during out of hours, our scalable solutions deliver the expertise you need.

What we offer:

Managed IT Support Services

  • 24/7/365 availability or flexible core hours coverage
  • Multilingual support in English, French, German, Spanish, Portuguese, Italian, Dutch, Mandarin Chinese and Japanese
  • Out of Hours IT Support – Evening, weekend, and bank holiday coverage
  • Seamless extension of your existing IT team
  • Cost-effective alternative to building your own 24/7 operation

Quick Quote calculator

Use our Quick Quote calculator below to get an instant, transparent cost overview based on your ticket volume, in/out of hours and language requirements. This gives you a benchmark to compare with your current IT Support costs or to plan your next steps.

Prefer to discuss your needs first?

Not ready to use the calculator? No problem. Schedule a free consultation with Sam, our Managed IT Support specialist, to explore how our Managed IT Support Services can work for your organisation.

Case studies

SCS JV Skanska Costain STRABAG Joint Venture

Rapid results: a new ITSM Platform in 54 days

When Ivanti announced the end of life for Cherwell, SCS JV faced an urgent challenge. More than a service-management tool, Cherwell provided crucial identity and access management for the project, controlling who could see sensitive project data across 22 live construction sites. With more than 2,100 project staff and between...

Growth powered by Pink Elephant’s SIAM IT Service Desk

Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...

Bespoke Customer Service training programme for GTT

Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones. Find Out More about Customer...