ITIL® 4 Quick Start Guide

ITIL® 4 Quick Start Guide

ITIL® 4 can seem daunting at first. In order to facilitate your journey, we have compiled a starter guide that provides an introduction to the most popular IT Service Management framework.

The ITIL Quick Guide

You can read the guide to learn all about ITIL 4 and the key elements and aspects before beginning your training. It covers the following:
  • Introduction to ITIL 4
  • The ITIL Service Value System
  • ITIL Service Value Chain
  • ITIL Practices
  • ITIL 4 Qualifications

ITIL 4 Quick Start Guide

Download the guide here

  • This field is for validation purposes and should be left unchanged.


ITIL® is a registered trademark of AXELOS Limited, used under the permission of AXELOS Limited. All rights reserved.

Pink Elephant is globally accredited by PeopleCert to provide ITIL courses for the certification program.

Related Articles


We have a number of exciting opportunities to join our growing team. If you are looking for a company where career-minded professionals can achieve success while bringing their best self and qualities to work each day, Pink Elephant may be the company for you!

Find your role.