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ITIL ITSM

Take a look at the top trends to expect in the ITSM space in 2019 with Troy DuMoulin VP, Research &...

ITIL ITSM Pink News

ITIL®, the world’s favourite and most popular IT service management best practice framework, was first released in 1989, ITIL was...

ITIL ITSM Pink News

Pink Elephant once again leads the way in ITIL certification! Choose the world’s ITIL 4runner for your ITIL 4 certification. When...

ITIL ITSM SIAM

The other day I was attending a company's intake meeting when, halfway through, I noticed my client growing increasingly restless....

ITIL ITSM

The New ITIL 4 Certification Path! Just announced by AXELOS – The above diagram depicts the new certification scheme. The...

ITIL ITSM Project Management SIAM

Driving Maximum Business Value with Integrated Service Management The ultimate goal is to enhance the delivery of business value by...

BRM DevOps ITIL ITSM Lean IT Project Management

DevOps is a coined noun used to describe an evolution of existing IT best practices from ITIL®, Lean and Agile into a development and...

ITIL ITSM Pink News

BREAKING NEWS ITIL® Is Changing! It’s time for another edition of the world’s favourite IT service management best practice framework. First...

ITIL ITSM Project Management SAM

Software Asset management is a crucial part of service management with major cost implications but is sadly ignored. Here at...

Business Provider ITIL Project Management Tool Selection

Taken from Eddie Potts White Paper on Service Request Catalogues. Download the full white paper HERE Request fulfilment is very...