ITIL 4 High-Velocity IT – Fast & Agile

• ITIL

Stay ahead of the game with the upcoming ITIL 4 Specialist certification High-Velocity IT.

Many organisations have come to realise that to compete in today’s global economy they need to intensify their agility, speed-to-market, cost-effectiveness, and responsiveness. This means there is an increased focus and need for organisations to integrating new technologies, as well as the rapid delivery of quality products and services to obtain maximum value. Because virtually every business today is dependent upon technology, they rely heavily on their IT departments to help them transform and perform in today’s fast-paced marketplace to deliver that value.

IT practitioners also need to stay ahead of the curve by upgrading their skills and knowledge. ITIL® is the go-to IT service management framework. Accordingly, the new advanced certification course, ITIL 4 Specialist – High Velocity IT (HIT), has been specifically designed to provide organisations with the methodology and best practices that enable them to work with complex adaptive systems. The course is also about helping IT professionals adopt faster ways of working and offers insights into how their organisation can be more responsive and automated.

HIT focuses on the following 15 of ITIL 4’s 34 practices:

• Architecture management
• Business analysis
• Deployment management
• Service validation and testing
• Software development and management
• Availability management
• Capacity and performance management
• Infrastructure and platform management monitoring and event management
• Problem management
• Service continuity management
• Relationship management
• Service design
• Service desk
• Information security management
• Risk management

In addition to the practices mentioned above, the ITIL 4 Specialist – High Velocity IT( HIT) three-day certification course will help participants adapt to a culture of digital adoption using methodologies such as Agile, DevOps, Lean, and design thinking, as well as technical practices and technologies such as cloud, automation, and automatic testing to help deliver more IT products more quickly.