Digital Transformation: Part 7 – Restarting

Organisations are strategising for survival and future competitiveness, offering a prime opportunity for IT to lead business transformation. With a renewed focus on the value of technology—especially in light of Covid-19 disruptions—leaders can now restart paused transformation programmes. The goal is to unite business and IT functions, creating digital-first workplaces, enhancing business continuity, and leveraging AI, ML, IoT, and data analytics. However, it’s vital to first assess the cultural readiness of the organisation and understand customer needs before diving into these technologies.