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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.

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Ten ITIL 4 Benefits for Organisations

In today’s fast-paced digital era, organisations must constantly adapt to maintain competitiveness. For over 40 years, ITIL® has been a vital IT service management framework for driving business value.

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At Pink Elephant, we specialise in ITIL 4, which helps organisations break barriers and deliver enhanced business outcomes. ITIL 4 offers a range of courses, such as Foundation, Create, Deliver & Support, and High Velocity IT, all designed to improve agility, stakeholder engagement, and service value.

Explore: ITIL 4 Courses

What can ITIL 4 do for your organisation? Let’s take a look at each of the five ITIL 4 courses:

10 Improvements that ITIL 4 Can Provide:

With applicable, practical knowledge and skills gained from ITIL 4’s foundation and advanced courses, your organisation can break through its existing barriers to better deliver business value.

ITIL 4 Foundation
Gain a holistic view with ITIL 4 Foundation and:

  1. Move your organisation to a value-driven mindset to deliver products and services that enhance stakeholder outcomes
  2. Apply the new ITIL 4 service value system and end-to-end operating model to create, deliver, and continually improve tech-enabled products and services

ITIL 4 Specialist – Create, Deliver & Support

Get a better end-to-end delivery of digital products and services with ITIL 4 Specialist – Create, Deliver & Support and:

  1. Enhance service provider capabilities by cultivating individual/team productivity and satisfaction
  2. Build streamlined and integrated demand-to-value service value streams and activities

ITIL 4 Specialist – Drive Stakeholder Value

Better manage IT-enabled services through strong internal and external stakeholder relationships with ITIL 4 Specialist – Drive Stakeholder Value and:

  1. Use human-centered design approaches to create enhanced customer/user experiences
  2. Improve demand shaping and business value realisation by delivering the right services to the right people at the right time

ITIL 4 Specialist – High Velocity IT

Ensure a rapid delivery of products and services with ITIL 4 Specialist – High Velocity IT and:

  1. Intensify agility, speed, cost-effectiveness, and responsiveness to help technology drive the business
  2. Adopt the integrated frameworks and techniques needed to accomplish digital transformation

ITIL 4 Strategist – Direct, Plan & Improve

Shape a strong and effective strategic direction on a continual basis with ITIL 4 Strategist – Direct, Plan & Improve and:

  1. Implement a continuous improvement culture where everyone contributes to improvement
  2. Adopt the Continual Improvement Model to deliver the right initiative for the right reasons with the right return on business value

Each of the ITIL 4 certification courses are underpinned by ITIL 4’s service value system business model, seven guiding principles, service value chain, four dimensions of service management, and the applicable ITIL 4 practices (34 in total).

It’s time to get off that not-quite-able-to-keep-up treadmill. With ITIL 4, you can out-manoeuvre the rest of the pack.

Explore: ITIL 4 Courses