ITIL 4 Managing Professional Certification Stream
ITIL 4 Managing Professional Certification Stream: Your Path to ITSM Mastery
The ITIL 4 Managing Professional stream offers IT service management professionals a robust pathway to deepen their expertise beyond the Foundation level. This stream consists of four certifications, each focusing on critical aspects of ITSM:
- ITIL Specialist – Create, Deliver & Support: Tailored for those managing IT-enabled services and operations, with a focus on service quality and performance.
- ITIL Specialist – Drive Stakeholder Value: Aimed at practitioners responsible for customer relationships and stakeholder integration. Key topics include SLA design, customer journey mapping, and relationship management.
- ITIL Specialist – High Velocity IT: Ideal for IT managers involved in digital transformation. This certification focuses on fast-paced environments and includes practices such as Agile, Lean, and automation.
- ITIL Strategist – Direct, Plan & Improve: Suitable for managers at all levels looking to develop strategic direction while applying Agile and Lean methodologies for continual improvement.
Each certification can be taken in any order after achieving the ITIL 4 Foundation certification. Together, they build towards the prestigious ITIL Managing Professional designation, giving professionals the tools to navigate complex IT environments and drive significant business value.
To find out more about which course suits your role and how to progress towards ITIL Managing Professional, contact us today!