ITIL® Practitioner is the new follow on from ITIL Foundation that builds on the ‘what’ and the ‘why’ and gives users the know-how to identify and deliver improvement initiatives in the workplace. The ITIL Credit System diagram has just been updated to incorporate ITIL Practitioner.
ITIL Practitioner is a new qualification to complement the existing framework. It prepares individuals for a broad range of challenges faced within ITSM, equipping them with practical guidance, confidence and know-how to adopt and adapt the ITIL framework according to an organisation’s requirements.
Key Facts
• A practical approach to adopting and adapting ITIL • Covers 3 critical competencies and 9 guiding principles • Available to ITIL Foundation qualified users and above • ITIL Practitioner is not a pre-requisite for an Intermediate course • Equivalent to 3 credits towards ITIL Expert
Book your ITIL Practitioner training course now!
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