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How can we help?

Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.

Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.

ITSM Technology Solutions – Quick Quote

Looking for the right IT Service Management solution for your organisation?

Pink Elephant offers unbiased guidance to help you select and implement the best ITSM solution for your organisation’s needs. As a trusted partner of leading platforms including Freshservice, HaloITSM, Ivanti and ServiceNow we combine over 40 years of ITSM expertise with vendor-neutral advice to deliver the technology solution that fits your budget, processes, and objectives.

What we offer:

Freshservice – Modern, intuitive cloud-native solution with rapid implementation

HaloITSM – All-in-one ITSM platform with flexible configuration, exceptional value for money

Ivanti Neurons for ITSM – AI-powered, flexible ITSM platform built for tech-driven organisations seeking modular scalability

ServiceNow – Industry-leading enterprise platform with the most advanced AI-powered workflows and automation capabilities

ServiceNow MSP – Fully managed ServiceNow instance by Pink Elephant. Cost-effective, care-free implementation and ongoing support

Quick Quote calculator

Use our Quick Quote calculator below to get an instant, transparent cost overview to compare our ITSM tooling based on your requirements, user count, and deployment preferences. This gives you a benchmark to evaluate different platforms and plan your investment.

We will also send you the results via email.

There is a minimum number of licenses required for Ivanti (5) and ServiceNow (34).

The support level in the Quick Quote is set to Bronze by default. This level can be upgraded to Silver or Gold.

The prices listed are for guidance only; no rights can be derived from them.

If you would like to discuss our services further, please feel free to contact us by email or call us at +44 (0) 118 324 0620.


Prefer to discuss your needs first?

Not ready to use the calculator? No problem. Schedule a free consultation with Emily, our ITSM specialist, to explore how our ITSM solutions can work for your organisation.

Case studies

Growth powered by Pink Elephant’s SIAM IT Service Desk

Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...

Bespoke Customer Service training programme for GTT

Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones. Find Out More about Customer...

AON optimises ITSM and UX

Aon PLC, a leading British-American multinational professional services firm, offers a wide range of financial risk-mitigation products, including insurance, pension administration, and health insurance plans. To continue delivering exceptional service across its global operations, Aon sought to transform its IT Service Management (ITSM) practices and enhance the user experience. The...