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Ivanti Neurons for ITSM
Ivanti Neurons is a recognised leader in IT and Enterprise Service Management solutions designed to meet advanced organisational needs. This web-based platform leverages AI to streamline processes, automate workflows, and eliminate repetitive tasks, freeing up valuable time for strategic initiatives. Highly configurable, Ivanti Neurons for ITSM adapts to your specific business requirements, offering flexibility and scalability to grow with your organisation.
At Pink Elephant EMEA, we help you unlock the full potential of Ivanti Neurons, enabling seamless integration, optimised operations, and enhanced customer satisfaction in the ever-evolving digital landscape. With our certified Ivanti consultants operating globally, we bring extensive expertise and practical experience. From implementation and optimisation to training and support, we ensure your technology aligns perfectly with your business objectives.
World-class Service Management Outcomes & Experiences
Why Ivanti?
Ivanti’s modular approach delivers the functionality you need now without the cost and risk of “big bang” implementations. Built on industry standards with eleven ITIL 4-certified practices, Ivanti Neurons for ITSM is designed to grow with you.
Optimise your assets
Gain full visibility and optimise your software and hardware assets
Provide engaging self-service
Leverage AI-powered chatbots and service portals.
Gain actionable insights
Monitor service delivery, quality, and commitments with role-based dashboards
Choose between Cloud or On-premise
Flexibility to deploy in the cloud, on-premises, or a hybrid combination.
Why choose Pink Elephant as your ITSM partner?
- Global Expertise in ITSM Best Practices: With a team of certified Ivanti consultants and Service Management experts operating worldwide, Pink Elephant ensures access to expert advice and support tailored to both local and global needs.
- Vendor-Neutral and Client-Centric Approach: Committed to delivering solutions that best fit client needs, Pink Elephant offers unbiased advice and prioritises understanding and meeting client-specific requirements.
- Comprehensive Solutions: Offering a one-stop shop for consultancy, education and IT support services, Pink Elephant enhances the value of ITSM investments by aligning people, processes and technology with business goals.
- Agile and Flexible Methodology: Utilising agile methodologies for design and delivery, Pink Elephant provides robust, adaptable, and forward-thinking solutions to meet the evolving needs of businesses.
- Industry Leadership and Innovation: As a recognised leader in the ITSM industry, Pink Elephant contributes to advancing best practices through thought leadership, industry research, and innovative methodologies.
PinkVERIFY®
Ivanti has received a Pink Verify Certificate for 13 processes.
PinkVerify is an internationally recognised IT Service Management tool suite assessment service. PinkVerify is Pink Elephant’s ‘seal of approval’ – when you see this sign displayed against a particular ITSM toolset, it means that the tool in question has passed a rigorous assessment, by Pink Elephant’s experts, against various ITSM frameworks.
Since its launch by Pink Elephant in 1999, the initiative has aimed to:
- Provide IT practitioners with a quick checklist of tools aligned with ITSM best practices.
- Offer software vendors independent verification of their tools’ compliance with ITSM best practices.
For a full description of PinkVerify and to download the Self-Assessment Criteria (for Software Tool Vendors) go to: www.pinkelephant.com/PinkVerify