Get access to all four courses that form the ITIL 4 Managing Professional designation in one place with a massive saving. Learn ITIL 4 best practice at your own pace with 365 days of access. Discover the technical knowledge and processes required to run successful IT-enabled services, teams, workflows on the Pink e-Learning Portal.
Take your learning online – the bundle includes all the qualifications in the ITIL 4 Managing Professional steam. Such as, ITIL 4 Specialist modules Create, Deliver, and Support (CDS), Drive Stakeholder Value (DSV), High-Velocity IT (HIT) and the Strategist module Direct, Plan, and Improve (DPI).
This course covers the ‘core’ service management activities and expands the current scope of ITIL to cover the ‘creation’ of services. Focusing on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.
Within this course, you will look at all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. It focuses on the conversion of demand into value via IT-enabled services.
In this course, you will explore the ways in which digital organisations and digital operating models function in high-velocity environments. As such, the course is aimed at helping aspiring organisations, to operate in a similar way to successful digitally-native organisations.
During this course, individuals will learn the practical skills necessary to create a ‘learning and improving’ IT organisation. Within the course, the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organisation’s advantage will be covered.
The ITIL 4 Foundation course is a prerequisite for all other MP courses. There is no prerequisite for the ITIL 4 Foundation course. Haven’t got the Foundation yet? We have a bundle that includes the Foundation and the 4 MP courses as well.
Exams are included with all courses. See each of the individual course for details.
The 4 in ITIL 4 represents the 4th industrial revolution and its content and topics covered reflect the modern IT Service Management landscape, providing a holistic view of service management. In our ITIL 4 training courses, you’ll learn about key ITIL structures, processes, and terminology, while discussing the practical implications of Service Management concepts. The ITIL 4 Foundation courses lays the groundwork in which all further knowledge in specific areas of ITIL will be built.
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