ITSM
The Very Real Benefits of IT Asset Management
Keeping track of your IT assets may not always be top of mind, but properly managing those assets can ultimately improve the bottom line for your organisation. To operate at peak efficiency, IT departments need to focus on… read more
The Benefits and Challenges – of the Latest Technologies
The Benefits and Challenges – of the Latest Technologies Charlie Miles, Principal Consultant – Pink Elephant The digital landscape has changed the rules of business and has transformed how almost everything gets made, delivered, sold and bought. To… read more
Cherwell 10.0 Service Management
Cherwell Service Management 10.0 is here and it will dramatically improve IT efficiency, employee productivity and really moves Cherwell forward from an innovation perspective. SO, WHAT’S NEW? CSM 10.0 introduces expanded channels, new models of collaboration, ground-breaking machine… read more
ITIL® 4 Powered by Cherwell
Learn ITIL 4 best practice theory combined with the practical hands-on approach of Cherwell Service Management. Pink Elephant and Cherwell Software have teamed up to develop a new approach to ITIL training that uses the power of Cherwell’s… read more
ITIL 4 High-Velocity IT – Fast & Agile
Stay ahead of the game with the upcoming ITIL 4 Specialist certification High-Velocity IT. Many organisations have come to realise that to compete in today’s global economy they need to intensify their agility, speed-to-market, cost-effectiveness, and responsiveness. This… read more
Online ITSM Training
Working and training at home is a reality for a lot of us and plans for professional development have undoubtedly been interrupted. But that doesn’t need to be the case! You can continue your professional and personal development… read more
Quick Start Guide to Software Asset Management
Software Asset Management is a crucial part of service management with major cost implications but is sadly ignored. Here at Pink Elephant, we are helping, on average, a client every month to begin formalising their Software Asset Management (SAM) processes… read more
Service Asset Discovery & Dependency Workshop
Service Asset Discovery & Dependency Workshop Location: 41 Portland Pl Marylebone, London, W1B 1QH Date: Wednesday 27th November. From 10 am till 5 pm. Lunch provided. This event is now Closed. Register here to receive updates on future workshops … read more
The wait is over! Four new ITIL 4 Advanced Courses
Further to the release of the new ITIL® Managing Professional Transition certification. Pink Elephant is excited to announce course dates for the new ITIL® 4 Advanced courses for the Managing Professional stream in ITIL 4. The ITIL 4… read more
King Price Insurance Chooses Pink Elephant
King Price chooses Pink Elephant in South Africa. On the 1st of August 2019, Pink Elephant met the “king” following a three-month transition of the King Price Service Desk environment to the Pink Elephant Global Service Centre in… read more